Quality

Under nowadays conditions of competition, quality becomes the most important factor of success for those business companies that are planning to consolidate their position at the market. For UFIDA Software Engineering Company (hereinafter abbreviated as "USE"), the primary mission is to provide the best quality services for our customers and help them win the market. We have built our reputation on delivering top quality software and commit ourselves to achieve consistent efficiency, reliability and excellence in all of our products & services related to offshore Software development & outsourcing services and to achieve maximum customer satisfaction through continuous feedback mechanism and ceaseless improvement in Quality Management Systems.

It was apparent to all that Software development is a complicated process. It involves not just technical skills but a general understanding of the business’ priorities and ability to balance the tradeoffs that continuously occur in development around spend, scope, quality and schedule when those business priorities shift. In order to get all those advantages of outsourcing, it is very important to make sure that the contractor has practiced quality management process, incessant process improvement and the appropriate number of qualified staff to perform the customer's project.

Qualified staff
UFIDA Software Engineering is well staffed with over 800 highly skilled software engineers and consultants who have diverse development experience. Our Software developers know how to create the best solutions in the industry. During these years, we have been taking the lead in cultivating talents specialized in software development, project management and quality management so as to reserve a plenty of backbones for implement its globalization strategy.

Software Quality Assurance
Software Quality Assurance (SQA) is always an important issue in the software development life cycle, and it is repeatedly emphasized within our company. SQA in USE development process is implemented from the start-up phase rather than leaving it to the end of the development cycle. When it comes to quality it is often hard to apply quantitative measures; nonetheless, it is well known that even a single defect left undetected could cost big. And it also can impact the business due to market reputation, customer discontentment and downtime. Low-quality documentation developed offshore must be reworked to avoid increased customer support costs and to retain brand identity.

Software Development Process
The Software Development Process in UFIDA Software Engineering is based on the Organizational Standard Software Process (OSSP). The OSSP helps to describe and optimize the processes involved in software engineering. It provides a disciplined approach to assigning tasks and responsibilities within a software-development organization and includes most contemporary advancements in software engineering. OSSP's goal is to ensure the development of high quality software that meets the needs of its end users, while having been developed within a specific schedule.

CMM & CMMI 5
As one of the pioneers engaged in international software outsourcing in China, UFIDA Software Engineering has always pursued the innovation and perfection in the fields of quality management and process improvement. The SEI Software Capability Maturity Model (CMM) was adopted by UFIDA Software Engineering as a framework for continuous software-development-process improvement.

The company takes the construction and development of quality management system as its crucial developing and Organizational strategy to enhance continuously the comprehensive ability. USE depends on itself software development management and technical capability to do the process improvement based on CMM 5, which assessed in 2004. Two year after that, in Jan. 2006 UFIDA Software Engineering company (USE) has been appraised at maturity Level 5 of the SEI's Capability Maturity Model Integration (CMMI), the highest maturity rating a company can obtain in a combined systems engineering, software engineering and supplier sourcing process evaluation. It shows that USE synchronizes with the world advanced software project development, project management as well as software quality control capability.

Agile Software Development
Today's time-sensitive business climate requires that we quickly accommodate requirements changes during development. And we need to adept a delivering the upgrades caused by software's rapid software evolution and the customer's ever-increasing requirements after development. Agile Software Development (ASD) methodology using by UFIDA Software Engineering is light weight software method. It is very pragmatic in understanding the fact that requirement in a business environment changes constantly. Agile methods works for small to medium-sized teams and it emphasize real-time communication, preferably face-to-face over written documents. Our Agile team members are located in the same office and include all the people necessary to finish software. Project with agile development, the team spend much less time on requirements, and developers spend more time coding. This gives developers smaller tasks to do in shorter amounts of time, enabling them to show users their work and get feedback. Then the developers can go back and refine their work, repeating the process several times until the users are satisfied. USE has successfully adopted ASD method and utilized it at work selectively depending on the project scope and customer's requirements. It is proved Agile is a cost-wise and efficient methodology for software projects that are vulnerable to emergent changes and it help improve overall efficiency, quality and enhance team morale as well.

Communication
Effective communication is a fundamental requirement for any business. Especially it becomes more prominent when business work remotely from different parts of the world. It not only highlights the differences in the language, people, time zone, culture but also the mind set of the people associated with the business. Also there is often a chance of misunderstanding e-mails or understanding messages and slow responses from offshore providers

To alleviate these ambiguities, USE implementing appropriate Strategies for communication. Tele-conferencing, fax, Email, instant messaging services, free VOIP voice calls and web meetings all serve as a conduit to effective and efficient means of information transfer. Moreover all communication between USE Company and the outsourcing clients will be documented and made as clear as possible to avoid misunderstandings. Now many higher educations in China provides foreign language courses for students studying computer disciplines, so our software developers who obtained adequate language skills can make conversation fluently with overseas clients.

We have history of successful communication and work with our customers. Overall the structure is tailored to provide cost-effectiveness and flexibility, which enables us to promptly respond to rapidly changing requirements of our customers.

Price VS Quality
Now IT process has become more complicated because new project applications have to work with existing applications that may be written in different programming languages that were developed in different environments. The overseas business customer wants a more sophisticated way of integrating global resources and the ability to increase the quality. They hiring a software outsourcing company to solve their IT tasks is not only a way to save money and get top-level professionals, but also a business strategy factor, because it lets them concentrate on their major business tasks.

For offshore development outsourcing service vendors, possibly small firms tend to be more prices sensitive, but in UFIDA Software Engineering quality is what we concern most. Not only does this refer to the quality of the software development result, but also the quality of the Project management ; quality associated with communication; quality for the staffing resource and training; the quality of the relationship as well as trust; and quality in working through problems and issues." When processes are offshored to UFIDA, companies not only get the advantage of low cost but also experience improvement in productivity and wide range of services.